Shipping Policy

We know how exciting it is to receive your skincare favorites, so we do our best to get them to you as quickly as possible. We are committed to delivering your skincare essentials promptly and reliably. Please review the details below regarding our shipping and delivery processes.

Order Processing

Orders are processed within 1 business day (Saturday to Thursday), excluding Fridays and public holidays.

Delivery Coverage

We currently offer shipping within Qatar only. For international delivery, please reach out to us via +974 3037 8700.

Shipping Fees

• Free delivery is available on all orders of QAR 350 or above.
• A flat delivery fee of QAR 30 applies to orders below QAR 350.
• All shipping fees are displayed at checkout and are non-refundable.

Delivery Partners

We work with trusted local delivery providers to ensure your order reaches you safely and efficiently. If you experience any delivery issues, please contact us directly for assistance.

Missed Deliveries and Re-Delivery

If the delivery is unsuccessful, the courier will make reasonable efforts to contact you at the time of delivery.

Please note: Re-delivery may be subject to additional charges if the address is incorrect, unreachable, or if the recipient is unavailable.