Return policy

We understand the importance of your satisfaction and want to ensure a positive experience with our products. While we currently do not offer refunds, we’re confident in the efficacy of every product we carry and encourage our customers to explore detailed information before making a purchase.

As a growing start-up, SKIN&MORE is continuously working to enhance our services. In the unlikely event that your product arrives damaged or with packaging issues, we will be happy to arrange an exchange to ensure you receive your order in perfect condition.

We also understand that choosing the right skincare can sometimes feel overwhelming, that’s why our consultation service is complimentary. If you have any questions or would like personalized consultation before placing an order, please feel free to contact us at +974 3037 8700. Our team will gladly assist you and help you find what best suits your skin’s needs.

Your satisfaction is our top priority. If you have any concerns or questions, our dedicated customer care team is here to assist you. Feel free to reach out, and we'll do our best to address your needs. Thank you for being a part of the SKIN&MORE community!