Refund policy

We understand the importance of your satisfaction and want to ensure a positive experience with our products. At this time, we do not offer refunds, but we encourage our valued customers to engage in thorough product research before making a purchase. We are committed to providing the best possible assurance of our product efficacy.

As a growing start-up, SKIN&MORE is continuously working to enhance our services. Please be aware that due to our current credit-card logistics situation, we are unable to process cancellations and returns for credit-card purchases. However, in the rare instance that a product is found to be faulty, we are more than happy to facilitate an exchange to make things right.

Your satisfaction is our top priority, and we appreciate your understanding as we navigate through these circumstances. If you have any concerns or questions, our dedicated customer care team is here to assist you. Feel free to reach out, and we'll do our best to address your needs. Thank you for being a part of the SKIN&MORE community!